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Additional Information You need to Know

Insurance & Billing Information

  • Before your surgery or procedure you must get prior authorization from your insurance company. Surgery not covered by insurance must be pre-paid 10 days before surgery with cash, credit card or money order.
  • Patients who do not have insurance will be notified if a payment is required on the day of surgery.
  • Carris Health Surgery Center - Willmar accepts Master Card, Visa and Discover. A payment plan is available if needed.
  • A payment plan is available, if needed.
  • The Carris Health Surgery Center - Willmar bill is for facility costs which include nursing care, equipment, supplies, drugs, dressings, casts, splints, etc.
  • You will get separate bills from your surgeon and anesthesiology. If specimens are sent to the laboratory, you may get a bill from the pathologist.
  • Carris Health Surgery Center - Willmar will send your bill to Medicare or your insurance company. Medicare and insurance pay the Carris Health Surgery Center - Willmar directly. You are responsible for paying the rest. A bill will be sent to you showing the amount charged, Medicare/insurance payment, amount disallowed and the balance due to the Carris Health Surgery Center - Willmar. Any over payment will be refunded.

When You Arrive
When you arrive, the receptionist will welcome you and review all admission and insurance forms with you. Accurate insurance information is necessary to bill your procedure correctly. After checking in, you will be taken to a private, comfortable room where a nurse will ask you about your health history. The anesthesiologist will talk to you about anesthesia and answer any of your questions. Your family or escort will be able to stay with you until you go to surgery. During surgery, your family or escort will stay in the waiting area and rejoin you in the discharge waiting area after you recover from the anesthesia.

Special Care for Children
Carris Health Surgery Center - Willmar meets the needs of children with a friendly, relaxed, comfortable environment. To make your child feel more at home, bring along a favorite toy or blanket. We have special pajamas and slippers for children. We encourage you to talk to your child about the surgery to help them be less fearful.

You will stay with your child in the admission room until they go to the surgery room. You will be together again as soon as possible after the initial recovery period. We recommend two adults be with your child on the way home; one adult to drive, and one adult to care for your child.

Special Attention for Dependent Adults
We understand that loved ones who depend on others for daily living, need special attention.

  • The legal guardian needs to sign the consent for surgery on or before the day of surgery.
  • As with other patients, the dependent adult needs a parent, legal guardian or other responsible adult to stay at the Carris Health Surgery Center - Willmar during the procedure and for the next 24 hours.

Advanced Directives
If you have a DNR/DNI advanced directive, bring it to the surgery center. The Anesthesiologist and Attending physician will review this information with you before the procedure. DNI/DNR will be honored for incidents not related to anesthesia or the surgery/procedure. Resuscitation efforts will be made if the incident is related to anesthesia or the surgery/procedure.