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Client Conduct and Responsibilities

The collaborative nature of health care requires that patients or their families/surrogates, participate in their care. The effectiveness of care and patient satisfaction with the course of treatment depend in part, on the patient fulfilling certain responsibilities. Patients are responsible for providing information about past illnesses, hospitalizations, medications and other matters related to health status. To participate effectively in decision-making, patient must be encouraged to take responsibility for requesting additional information or clarification about their health status or treatment when they do not fully understand information and instructions. Patients are also responsible for ensuring that the health care institution has a copy of their written advance directive if they have one. Patients are responsible for informing their physicians and other caregivers if they anticipate problems in following prescribed treatment. Patients should also be aware of the surgery center's obligation to be reasonably efficient and equitable in providing care to other patents and the community. The Surgery center's rules and regulations are designed to help the surgery center meet this obligation. Patients and their families are responsible for making reasonable accommodations to the needs of the surgery center, other patients, medical staff, and surgery center employees. Patients are responsible for providing necessary information for insurance claims and for working with the surgery center to make payment arrangements, when necessary. A person' health depend on much more that health care services. Patients are responsible for recognizing the impact of their life-style on their personal health.